JA ID

What is JA ID?

JA ID is an online identity management system that allows users—students, volunteers, alumni, board members, staff, and more—to access multiple JA platforms and applications using one account (that’s one email address and one password for everything!). We’re currently doing a staff-only beta test of JA ID that coincides with registering for GLC Virtual.

When the system is fully up and running, you and other JA stakeholders will have a consistent user interface and experience for seamless navigation across various JA resources and online platforms.

Key features of JA ID

There’s a lot to love about JA ID:

  • Single sign-on capability across JA platforms (one username; one password)

  • Enhanced security to ensure the protection of user information

  • Improved connectivity and interoperability between JA applications, whether created locally, nationally, regionally, or globally

  • Simplified access for users across different JA locations, without loss of local control over sites and apps

JA ID streamlines access to JA’s digital resources while enhancing security and user experience. 

How does JA ID benefit me and my JA location?

In addition to the security benefits mentioned above, JA ID benefits you personally, as well as your JA location:

  • You’ll have a streamlined user experience. When the system is fully operational, you’ll have only a single login for all your JA platforms . . . no more time spent trying multiple usernames or passwords or repeatedly logging in.

  • For your JA location, fewer password resets mean less strain on Help Desk and system administrator resources. 

What technology does JA ID run on?

JA ID runs on the Okta platform, which you may already be using for other (non-JA) logins. From Harvard University’s website to your favorite online store for flowers or pet supplies, Okta’s business is to secure connections between people and technology, managing passwords, sign-ons, access to apps, and multifactor authorization.

When can I start using JA ID?

Right now! You have a chance to be part of a beta test of JA ID when you register for GLC Virtual. The system is ready for Virtual GLC registration; meanwhile, we’re working in real time to introduce new options and improve the user experience. When we push a major update, you’ll see the beta number on the JA ID logo change (1.0 to 1.1 to 1.2, etc.). Once we can see how well the system is working for you and fix any issues, we’ll be able to start rolling out JA ID to non-staff JA users.

Additional FAQs about JA ID

  • JA ID is compatible with the latest versions of major web browsers, including Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. JA ID also works on a wide range of devices, including desktop computers (Windows, macOS, Linux), laptops, tablets (iOS, Android), and smartphones (iOS, Android).

  • This is our favorite question! To integrate JA ID locally, please contact JA Worldwide support at support@jaworldwide.org. 

  • If you have checked the “Remember me” checkbox when you are logging into a website or app, the browser will remember you and you would not need to login again, unless you are inactive for five days. 

  • Yes, nobody (not even your helpdesk) has access or visibility into your password data. 

  • Yes, your information is secure. Okta, the JA ID technical partner, protects your information with extensive security measures and controls. Among other measures, JA ID offers flexible, multifactor authentication (MFA). With MFA, you’ll authenticate yourself with both your regular password and a second factor of your choice. For example, you may authenticate with a pin that you receive via text message, a security question, or by simply accepting a push notification on your phone. 

    Your personal data is stored in the region associated with your JA ID account, which is typically determined by your location or the location of your regional JA operating center. Your data remains within your selected region, with only a non-identifiable ID stored in the global hub. No personally identifiable information moves between your regional JA ID center and the global hub. The global hub is hosted in Europe, to ensure maximum security compliance. The global hub also deletes any residual data once you log out or your session expires, ensuring data privacy and compliance with regional data storage requirements. 

  • If your account is locked, enter your email address in the JA ID login screen and then click ‘Forgot Password’ on the bottom right on the screen. If you are still unable to login, please email JA Worldwide support on support@jaworldwide.org. During this beta, if you’re having issues, please don’t just give up. Hearing from you will help us make updates to the system, and we will also make sure you can register for GLC Virtual, no matter what issues you may be encountering.